GMA Network Inc. filed a complaint with the National Telecommunications Commission against SkyCable on alleged signal disruption during the airing of Eat Bulaga’s phenomenal Kalye-serye (AlDub) segment.
In a five-page letter dated September 17, the network claimed the signal disruptions were “irresponsible acts” on the part of SkyCable, adding they were not isolated cases.
The network noted the signal loss and degradations were confined to SkyCable Ch.12 [GMA-7] and that there was basis the signal disruptions were aimed to reduce the viewership level of GMA/Eat Bulaga.
GMA Network said the p[opular show had “enamored “millions of viewers” with its phenomenal AlDub/Kalye-serye segment resulting in the program’s very high ratings.
The Kalye-serye on Sept. 19 featuring the split-screen romance of Alden Richards and Maine Mendoza, or Yaya Dub, scored another record-breaking feat on Twitter with over 12 million tweets generated for the hashtag #ALDUBMostAwaitedDate in a span of 24 hours.
GMA Network in a new letter to the NTC presented several complaints that were submitted through e-mail, as well as messages posted on GMA’s official Facebook page and viewer feedback reported through GMA’s hotline.
The network also submitted a DVD copy of a recorded video from a complainant from Pasig City showing the absence of GMA’s signal on SkyCable Channel 12 during Eat Bulaga on September 10, 2015, while its competing program can be seen on SkyCable Channel 8, which the viewer described as sabotaged by SkyCable.
GMA Network requested the commission to investigate the complaints of inconvenienced subscribers and take the appropriate administrative action against SkyCable.
An earlier complaint dated August 25, 2015 has been filed with the NTC seeking an immediate action on the matter.
GMA Network earlier said country’s longest running noontime show Eat Bulaga, driven by the phenomenal success of its AlDub/Kalye-serye segment, led the roster of Kapuso shows across all areas.
For the period August 1 to 31 (with the dates of August 23 to 31 based on overnight data), GMA strengthened its total day advantage over rival networks among Urban Luzon households with 39.8 percent, leading ABS-CBN’s 32.2 percent by 7.6 points and TV5’s 7.5 percent by 32.3 points.
GMA ended the month with an even bigger margin in Mega Manila, where it led across all areas, with 42 percent in household shares, higher than ABS-CBN’s 28.4 percent by 13.6 points and TV5’s 7.9 percent by 34.1 points.
Urban Luzon and Mega Manila account for 77 and 59 percent, respectively, of all urban TV households in the country.