The National Telecommunications Commission (NTC) calls on the general public to report scam text messages.
The NTC said persons reporting a dubious text message should submit their complete name, address, email, and contact number, as well as the cellphone number of the text scam sender, a screenshot of the text scam message with the sender’s mobile number; and a photo of any government-issued ID at kontratextscam@ntc.gov.ph.
“Your personal data will be kept strictly confidential in accordance with the Data Privacy Act,” the NTC said in a statement.
The NTC also said they may also upload it to the NTC’s website by filling out the text scam complaint form.
The NTC explained that a text message coming from an unknown mobile number that contains a job offer, promises cash and discounts, and may contain a clickable web link is considered a “text scam message.”
It advised the public to ignore such messages by not replying to it or clicking the web link, if any.
“Once reported to the NTC, immediately block the number and delete the text scam message,” the agency said.
The public may call the NTC’s Consumer Hotline numbers +632 8920 4464, +632 8926 7722, and +632 8921 3251 for additional queries or clarifications.
The NTC said its consumer hotline numbers will be entertained from 8 a.m. to 5 p.m., Monday to Friday.
