Quezon City has activated its own emergency hotline to enable its residents to call for help during emergencies.
Residents, visitors and those transiting Quezon City can dial 122 for the city’s Emergency Operations Center.
Call takers are on duty 24 hours everyday to answer and traffic calls. Duty officers from various law enforcement and frontline service units such as the Quezon City Police District, Bureau of Fire Protection, the Department of Public Order and Safety, Disaster Risk Reduction and Management Office, Radio Communications Service and the Public Affairs and Information Services Office are also stationed in the Emergency Operations Center.
Mayor Herbert Bautista will formally launch the 122 hotline when he delivers his State of the City Address this month.
Elmo San Diego, Public Order and Safety chief, said the activation of the hotline completes the full roll out of the city’s enhanced emergency services capability upgrade.
“What Quezon City is having under Mayor Herbert Bautista’s leadership is an integrated, seamless and end-to-end operations system,” San Diego said.
The establishment of Quezon City’s own emergency and information help line was mandated by a city ordinance approved by Bautista on Oct. 11, 2010.
The activation of the hotline was, however, held in abeyance pending the construction of the Emergency Operations Center in the DRMMO Building on Kalayaan Avenue in Barangay Central.
The center launched in August is equipped with a state-of-the-art surveillance camera system, solar power generation system and several layers of communications systems designed to continue operating even during extreme situations.